The warranty on the spy earpiece is from 3 to 24 months from the date of sale!
We technically support spy earpiece after sale for the entire life of the product!
This means that at the end of the warranty period, the support service provides service for headphones purchased from us.
We provide " express guarantee. If the warranty event occurred within 3 days after purchase, we will replace the device with a new one.
In which cases the earpiece is repaired under warranty: - if the conditions of storage and operation were met;
- if the device is provided in the kit;
- if there is no visible mechanical damage and no signs of autopsy;
In which cases the warranty repair is NOT performed: - in case of mechanical damage, due to careless handling or the use of a hidden earphone for other purposes,
- in case of gross violation of the rules of operation (headphones were exposed to high or low temperatures, excessive humidity, strong electromagnetic field, etc.) - when trying to repair the earpiece personally;
- if the sound filter of the mini earpiece is clogged with foreign objects;
- in case of damage due to failures in the operation of the mobile operator;
- in case of loss of the warranty card or its improper registration.
The WARRANTY does NOT APPLY to batteries in headsets for micro – earphones, chargers and batteries for spy earpieces and micro-cameras!
Delivery under warranty and non-warranty cases to the place of repair and back is made at the expense of the buyer.